POST Client/Request/Exception/NextAction

Exception Handling Next Action Action need to be executed by client "CallPM" include PM Schedule Id and number "CallBackUp" include Backup Schedule Id and number "ExceptionPMPending" include working button status "Pending" server need to decide which exeption handler state "AssignToProvider" already special routing to a provider "Finish" whole exeption process finished "Killed" exeption time out or other error, server kill by force

Request Information

URI Parameters

None.

Body Parameters

None.

Response Information

Resource Description

ResultExceptionHandler

Name	Type	Additional information
message	string	None.
action	string	None.
PMSchedule	ResultExceptionPM	None.
BackUpSchedule	ResultExceptionBackup	None.
workingButtonPressed	boolean	None.
ChannelNumber	integer	None.

Response Formats

application/json, text/json

Sample:

{
  "message": "sample string 1",
  "action": "sample string 2",
  "PMSchedule": {
    "ExceptionPMScheduleId": 1,
    "Phone": "sample string 2",
    "RegionCode": "sample string 3",
    "RegionId": 4
  },
  "BackUpSchedule": {
    "ExceptionBackupScheduleId": 1,
    "Phone": "sample string 2",
    "RegionCode": "sample string 3",
    "RegionId": 4
  },
  "workingButtonPressed": true,
  "ChannelNumber": 1
}

application/xml, text/xml

Sample:

<ResultExceptionHandler xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/API.Models">
  <BackUpSchedule>
    <ExceptionBackupScheduleId>1</ExceptionBackupScheduleId>
    <Phone>sample string 2</Phone>
    <RegionCode>sample string 3</RegionCode>
    <RegionId>4</RegionId>
  </BackUpSchedule>
  <ChannelNumber>1</ChannelNumber>
  <PMSchedule>
    <ExceptionPMScheduleId>1</ExceptionPMScheduleId>
    <Phone>sample string 2</Phone>
    <RegionCode>sample string 3</RegionCode>
    <RegionId>4</RegionId>
  </PMSchedule>
  <action>sample string 2</action>
  <message>sample string 1</message>
  <workingButtonPressed>true</workingButtonPressed>
</ResultExceptionHandler>